Social Security-related Scams

Social Security won’t ask for gold, gift cards, wire transfers, cryptocurrency, prepaid debit cards, payment apps, or cash. Social Security will never tell you to move your money to protect it or demand secrecy.


Scammers may pose as Social Security or Office of the Inspector General (OIG) officials, and send official-looking pictures or documents. They may tell you about a problem or offer a benefit increase. Hang up immediately or ignore the message.

Recognizing the signs of a scam gives you the power to ignore criminals and report the scam.

Tips to Avoid Scams

Dos

  • Take a pause If you’re unsure whether someone is really from SSA, hang up and call SSA directly at 1-800-772-1213. You do not need to keep secrets or take immediate action. SSA will not ask you to help with investigations.
  • Go Digital! Signing up at ssa.gov/myaccount lets you monitor your records, catch suspicious activity early, and use self-service online options.
  • Double-check email addresses and website URLs Official SSA addresses always end in .gov. Hover over the link before clicking to show the real web address. When in doubt, skip the link and go directly to ssa.govLearn more about SSA online security →
  • Shred or secure personal information Secure or shred any paper with your Social Security number, birth date, and financial accounts. Keep your Social Security card in a safe place, not your wallet.

Don’ts

  • Don’t use social media to verify a caller
    Criminals may use the internet to get the real names and titles of government officials. They may use official-looking badges, credentials, and documents to gain your trust. Remain cautious.
  • Don’t share personal information
    Guard your SSN, date of birth, and financial account details. If you think SSA needs your personal information, call them directly at 1-800-772-1213.
  • Steer clear of sending money in any form
    Social Security will never ask you to pay debts or fees with gold, gift cards, wire transfers, cryptocurrency, payment apps, cash, or by handing over bank account access. SSA won’t tell you to move money to protect it or ask you to keep secrets. Ever.
  • Don’t trust the transfer
    Private companies, law enforcement, and other government agencies cannot transfer you directly to SSA. If someone says they are transferring you to SSA, it’s a scam.

Reporting

Fraud Prevention and Reporting | SSA

Protect Yourself from Social Security Scams | SSA

Federal Trade Commission Consumer Advise

Federal Trade Commission Consumer Advise – How Avoid a Government Impersonation Scam